Administrative Services Havre de GraceDepartmentsPolice DepartmentAdministrative Services The Administrative Services Division encompasses many responsibilities that support the day to day operations of the Havre de Grace Police Department. Under this Division are the Police Communication Operators, or PCO’s, which are the first point of contact for our citizens calling for help or entering our station. Our PCO’s receive emergency calls for service, dispatch officers to those calls, answer citizen questions over the phone, and assist citizens that enter the Police Station. Our Police Communication Operators are non-sworn personnel who work permanent 8 hour shifts that cover 24 hours a day, 7 days a week. Our Property/Evidence Clerk is another civilian position that falls under the Administrative Services Division. The Evidence Clerk is responsible for documenting and maintaining all evidence that is secured by the Officers and Detectives of the Havre de Grace Police Department. This position is crucial to the successful prosecution of criminal cases. Criminal Records Another position under the Administrative Services Division is the Administrative Records Manager. The Administrative Records Manager is responsible for maintaining all records related to criminal cases, traffic offenses, court documents. Community Resource Officer and PIO The Community Resource Officer is responsible for creating and maintaining community oriented programs such as Neighborhood Watch and other types of crime prevention programs. This officer also oversees and supervises the School Resource Officers, Auxiliary Police, and the Explorers. Along with the duties of crime prevention, and community outreach, the Administrative Officer is also responsible for all dissemination of information to the various media outlets. The Administrative Officer also assists with conducting annual mandatory training in order for the department to remain in compliance with the Maryland Police Training and Standards Commission (MPT&SC).